October, 2026

Dear (Eric),

Thank you for contacting GO Transit.

We appreciate you reaching out regarding your accessibility needs and the impact that footwear requirements may have on your ability to travel.

GO Transit is committed to providing accessible services and accommodating customers with disabilities in accordance with applicable accessibility and human rights requirements.

Customers are permitted to travel barefoot on GO Transit if they feel it is comfortable for them and safe to do so. As such, no additional accommodation request, approval process, documentation, or identification is required for this purpose.

Sincerely,

Customer Care
GO Transit, a Division of Metrolinx